Business Support

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Always with a smile!

All developers should be good in supporting users because of the rich information they provide.

A project when goes live for the first time, as well tested as it was, can go wrong and can display unforeseen and unpredicted scenarios. A good business support on the “cool-down period” of any release is key to the success of the delivery.

Use case:
Business support is a distraction for developers – we covered the support to allow developers that knew the system to minimize the learning curve.

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